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Payment

Started by usman507 Dec 09th, 2020 at 06:01
usman507
Small sweat Bee
Posts: 5
Dec 09th, 2020 at 06:01
i have request withdraw payment 10$ two time in perfect money and payeer account. but my payment request return in main balance. please tell me why this is happen?
« Last Edit: Dec 09th, 2020 at 06:02 by usman507 »
Ndale
Ground Bee
Posts: 4
Dec 11th, 2020 at 14:10
What is really going on? I have made deposits via Perfectmoney and when it is time for me to cash out my Main Balance, my funds return to my account. My username is ' Ndale ' .
Tamar4e
Moderator
Honey Bee
Posts: 568
Dec 11th, 2020 at 14:35
Hello, send a support ticket, the minimum amount that needs to be deposited for some states ( check in T.O.S ) is $10. Or sometimes if there is conection error , or any kind of error at the moment of sending the payment, theu return the funds to main balance. Also check your payment processor ID in settings is it correct, if it's not they also refund the payment to main balance. However it's best to send a support ticket, they will help you and guide you. Have a nice day

Regards
Tamar4e
Ndale
Ground Bee
Posts: 4
Dec 12th, 2020 at 00:59
Thanks for responding Moderator but unfortunately I haven't received any response since I send a support ticket. Also, based on the information you provided regarding payouts, I have made deposits and my payment processor or ID is very correct. So, I'm still confused up till now.
usman507
Small sweat Bee
Posts: 5
Dec 13th, 2020 at 06:24
i also read all T.O.S and cheek payment processor id but result is same. i send support ticket but they are not respond.
Ndale
Ground Bee
Posts: 4
Dec 13th, 2020 at 11:17
[quote source=usman507]i also read all T.O.S and cheek payment processor id but result is same. I send support ticket but they are not responding.


Hello,
Usman, Did you make any deposits before requesting a withdrawal? and if Yes, how much did you invest?
As I have clearly understood some member states have to make an investment of about $10 before they can receive any payment...So far, I will have to make a deposit again to complete $10.
Hope my response helps you.
usman507
Small sweat Bee
Posts: 5
Dec 15th, 2020 at 06:32
Quote: Ndale
[quote source=usman507]i also read all T.O.S and cheek payment processor id but result is same. I send support ticket but they are not responding.


Hello,
Usman, Did you make any deposits before requesting a withdrawal? and if Yes, how much did you invest?
As I have clearly understood some member states have to make an investment of about $10 before they can receive any payment...So far, I will have to make a deposit again to complete $10.
Hope my response helps you.


Hello
i did not deposit any with payment processor. can you tell me how much investment made by any payment processor? and if i made investment, then this problem is solved